Effective September 21, 2025
Jewelry Galleria LLC ("we," "our," or "us") values your trust and respects your privacy. We collect customer information to improve your jewelry shopping experience and to communicate with you about our products, services, promotions, and special events.
We recognize that it is our responsibility to maintain and use customer information responsibly. We never sell or rent the personal information you provide to us online to third parties. However, we may share your information with trusted partners under certain circumstances described below.
This policy explains the personal information we collect, why we collect it, how we use it, and when we share it with third parties. It also describes the choices you can make about how we collect and use your information.
If you have any questions about this policy, please contact us at support@thejewelrygalleria.com.
If our information practices change, we will post the policy changes on our website or communicate directly with you. We will notify you of any such change before using your information in a way not previously disclosed and provide an opportunity to opt out.
We collect information you provide when you:
We also maintain a record of purchases and product interests (e.g., metals, gemstones, birthstones, bracelet sizes). Information is shared with third parties only as needed to complete your order or requested service (e.g., payment processors, shipping carriers, service technicians).
You will be automatically signed up to receive email updates when you create an account or make a purchase. To stop receiving marketing emails or postal mail (if applicable), email support@thejewelrygalleria.com with your full name and the email address you used. Please allow up to 6–8 weeks for processing.
To serve you better, we may combine the information you give us online or in-store (if applicable) with publicly available demographic information. This helps us personalize your experience and share offers that match your taste—such as curated gemstone collections or seasonal trends.
We contract with trusted third parties to manage our customer database, process payments, fulfill promotions, perform fraud prevention, provide shipping/returns logistics, and deliver related services. These partners are authorized to use your information only to perform these services.
When we partner with other companies for events or co-branded promotions, we may cross-reference customer databases to identify common customers and offer relevant opportunities. If you choose to participate, your information may be used to administer the promotion and fulfill obligations (e.g., prize delivery).
We may share aggregated, non-identifiable data (e.g., "X% of customers purchased birthstone jewelry this season") to understand trends and improve our offerings.
You can access and update your personal information at any time by logging into your account (e.g., address book, preferences, ring size, saved items).
To change how frequently we send you emails—or to be removed from marketing lists—email support@thejewelrygalleria.com. Requests may take up to 6–8 weeks to process.
Our collections are intended for customers aged 13 and older. We comply with the Children's Online Privacy Protection Act of 1998 and will never knowingly collect personal information from anyone under 13 without verifiable parental consent. If we learn that we have information from a child under 13 without consent, we will delete it.
Cookies are small data files stored on your device when you visit our site. Cookies help us:
Cookies do not store personally identifiable information. You can disable cookies in your browser, but doing so may prevent purchases and access to certain account features.
We may also use cookies to track the website you visited immediately prior to ours (the "referrer") to improve site design and fulfill partner contracts. We do not otherwise track your browsing of third-party sites.
For questions about this policy or your personal information, contact support@thejewelrygalleria.com.